General conditions
General conditions
Please read the terms and conditions carefully before using the Asensé Diseño store (www.asensediseno.com, www.asensediseño.com, www.asensediseno.es). By using and shopping on our website, you agree to the terms and conditions described below. As the terms and conditions may be updated from time to time (for example, to reflect changes in technology, our business model, the capabilities of our system, or laws and regulations), we recommend that you visit this page regularly. to take note of any changes to the terms and conditions. 1. General 2. User registration 3. Privacy Policy 4. Products, shopping cart and shopping list 5. Review and confirmation by clients 6. Payment 7. Acknowledgment of receipt and confirmation of the order by Asensé Diseño8. Shipping Policy 9. Reception by customer 10. Right of withdrawal 11. Return 12. Warranty and repair 13. Applicable law 1. GENERAL The following terms and conditions and any other related rules that are adopted by Asensé Diseño and made available in accordance with this document will apply to all sales of Asensé Diseño products that you (hereinafter, "the Client" or "you" ) can order Asensé Diseño, a company owned by A. Liliana Secu +34 619725655L), subject to / and organized in accordance with the laws of Spain and with registered office at C / Alemania, number 7, Toledo, 45005, Toledo, Spain (hereinafter, "Asensé Diseño" or also referred to herein as "we", "us", "our", "our", "our" or "our") on the Internet through the Asensé website Design, identified by the domain names www.asensediseno.com, www.asensediseño.com and www.asensediseno.es (hereinafter, "the Website"). These General Conditions shall apply exclusively to sales made through of the Website. Asensé Diseño may periodically modify the General Conditions at its sole discretion. The General Conditions applicable to any order placed through the Website will be those in force at the time you place your order. By checking the box "I accept that my personal data be saved in accordance with the Privacy Policy" in the confirmation section of the order data of the Website that you will see before sending your order to Asensé Diseño, you will be declaring that you know and fully accept these General Conditions. If you refuse to accept these General Conditions, you will not be able to order any Asensé Diseño product from the Website. People who wish to use the Website must also, by virtue of said use, have accepted their link to our Website Terms of Use and our Privacy Policy, which are included in these General Conditions by reference. 2. USER REGISTRATION Only people who have reached the legal age of majority (eighteen years in most countries for more details see the sections on payment and shipping below) may only order products through the Website. ), have legal capacity to enter into contracts and reside in Spain and in the other countries of the European Union (Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, the Netherlands , Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, United Kingdom, Czech Republic, Romania, Sweden). If you are legally a minor or do not have the legal capacity to enter into a contract for any other reason, your father, mother or guardian must place the order on your behalf and thus accept these General Conditions. Any order placed that contravenes this provision will be considered void.By placing an order through the Website, you declare and guarantee that you are an end-user Client in good faith and that you will not deliver, sell or distribute in any other way Asensé Diseño products or acquire Asensé Diseño products for commercial purposes or any other type of commercial benefit. If, despite our efforts, the product is no longer available or Asensé Diseño has legitimate reasons to believe that an order would violate these General Conditions, Asensé Diseño may reject said order. ACCOUNT REGISTRATION; PERSONAL INFORMATION In order to place an order through the Website, you will need to register and create your account online. In order to register, you will need to provide valid and up-to-date personal information such as your legal name, phone number, shipping address and email address, and confirm that you have reached the legal age of majority. Once you have completed Upon registering your account on the Website, you will receive an email that will allow you to log in to your account on the Website and create a permanent login and password for your account. In addition, you may receive a second email summarizing the personal information you provided when registering for your online account. You are responsible for ensuring that your password and account access name are kept secret and kept in a safe place at all times. Asensé Diseño will not assume any responsibility for any improper use of your account derived from the access and use of your password and access name by third parties. We may periodically modify the information required to place a new order or the requirements for registration. Any modification will be published on the Website. Please see our Privacy Policy (Article 3) and Article 6 of these General Conditions for more details about how we may use your personal data. If any of the data you have provided on the Website changes, We ask you to access your account and update said information directly on the Website, or notify Asensé Diseño as stipulated in our Privacy Policy. Likewise, in the event that Asensé Diseño has reasonable grounds to suspect that a third party has violated the Client's registration, password and / or access name, Asensé Diseño will immediately cancel and close said account and notify you by email. 3. PRIVACY POLICY about Asensé Diseño and this Privacy Policy Asensé and Asensé Diseño commercialize their jewelery through the Asensé Diseño web store, whose addresses are www.asensediseno.com, www.asensediseño.com, www.asensediseno.es. The names Asensé and Asensé Diseño are the exclusive property of A. Liliana Secu. Please take a moment to read the following policy, which explains how we collect, use, disclose and transfer the personal data entrusted to us through our web pages or mobile applications (collectively the "Platforms"). It also explains how we collect information through the use of cookies or other related technologies when using our Platforms. This Privacy Policy was last updated in April 2018. We may change some of the terms from time to time, so We recommend that you check it again regularly to keep abreast of possible updates. Data provided and its use by us In order to access certain sections of our Platform it is necessary to register with us. During the registration process, you will be asked to submit personal information (which includes your name, shipping and billing addresses, tax identifier, email address, telephone number and details to make the payment). The introduction of your data in the requested fields implies the acceptance that Asensé Diseño provides the selected services. On the other hand, it is also possible that we collect your personal data through correspondence with us (for example, when you send us an email or a letter), or when you contact Asensé Diseño by phone. Bear in mind that calls made to Asensé Diseño may be recorded for security or training and development reasons. We also automatically save some data of the people who visit our Platform; These are described in the section "Cookies and other data collected automatically". The information collected will be used to: manage and send purchases and repair orders, in addition to providing after-sales service; manage your requests; send service-related communications, including announcements and administrative messages such as order confirmations; announce new products and events related to us based on your preferences for such communications (for more information about how to control these types of updates, see the section "Editing and deleting personal data"); conduct market research in order to constantly improve the services we offer to our clients; prevent fraud and other illegal activities; Know how our Platform is used, so that it allows us to continuously improve our offers, as well as the Platform itself. Cookies and other data collected automatically Like most platforms, Asensé Diseño records IP addresses and uses cookies and similar technologies to recognize you and personalize your experience, as well as to collect data about the access mode chosen by the people who visit the Platform. . Here is more information about our use of cookies and other related technologies. What is a cookie? Cookies are text files that contain small amounts of information. This information is downloaded to your computer or mobile device when you visit a website or mobile application and is used to recognize your device each time you revisit the previous website or application. Cookies are very common in the operation of any platform, either to make it more efficient or in order to collect information for its owners.We use cookies to improve the experience of people who visit our website (for example, to remember your language preference) and have a better understanding of the use made of our Platform. Cookies inform us, for example, if you have already visited our Platform before or if you are a new visitor. They also serve to offer you on the Internet an advertising more in line with your interests. Cookies are divided into two categories: Own cookies, installed directly by Asensé Diseño on your computer or mobile device. Its use corresponds exclusively to Asensé Diseño in order to recognize your computer or mobile device when you visit our Platform again. Third-party cookies, installed by a service provider of our Platform and that this can use to recognize your computer or mobile device when you visit other platforms. Third-party cookies are usually used for advertising purposes or to carry out analyzes on the Platform. Cookies remain on your computer or mobile device for different periods of time. Some of them are "session cookies", which means that they only exist while the browser is open, since they will be automatically deleted after closing it. In other cases, they are "permanent cookies", which means that they will remain after the browser is closed. When you open it again and access the Internet, we can use them to recognize your computer or mobile device. Cookies necessary for essential functions These cookies are essential to be able to offer the services available on this Platform and allow the use of some of its functions, such as access to safe areas. Without them, some of the services requested cannot be used, such as the pages to carry out transactions or the accounts with secure login. Operation cookies These cookies serve various functions related to the presentation, performance and operation of the platform. However, its general function is to make the person visiting this Platform enjoy the experience to the fullest. For example, some of these cookies allow you to choose the language or the Platform. Analysis cookies These cookies collect information on how visitors use our Platform. The data obtained is aggregated without individually identifying any visitor. The information stored includes the number of people who enter the Platform, the different platforms from which they were referred to ours and the pages of the Platform that they visit. This serves to make our Platform work more efficiently, monitor their level of activity and collect a wide variety of demographic data.Advertising Cookies When you visit our Platform or click on areas enabled for promotions or advertisements, these cookies are responsible for presenting you with advertising that is appropriate to your interests. They are also used to limit the number of times you see the same ad, as well as to evaluate the effectiveness of such advertising or promotion. These cookies are usually installed by ad networks with our permission. They remember who has visited a platform and the information is shared with other organizations, such as other advertisers. Social network cookies and shared content These cookies allow users to share pages and content through third-party social networks and other platforms. The companies that install them may also use your data to offer you advertising specifically aimed at you on other platforms.In our cookie consent tool you can consult detailed information about the specific cookies used on this Platform and the external organizations that install them. . This tool also allows you to set your preferences regarding the use of cookies. Control and deletion of cookies You have the right to choose whether or not you want to accept the use of cookies. The following explains how to exercise this right. However, please note that if you choose to decline its use, you may not be able to use all the functions of the Platform. To select your preferences, use the cookie consent tool or change your browser settings so that the Platform cannot install them on your computer or mobile device. In case you prefer this second option, follow the instructions offered by your browser (generally found in the "Help", "Tools" or "Edit" menus). If you want more information about cookies, see which ones have been installed on your computer or mobile device or consult how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu IP addresses We collect some information about your computer or mobile device, such as, for example, if it is available , the IP address, the operating system, the connection time and the type of browser. This information is useful for us to better understand the use that visitors make of the Platform and to be able to prepare internal reports. We reserve the right to share this data with advertisers, sponsors or other companies after deleting your personal data Disclosure of your data We do not sell, rent or transmit your personal data to other persons or companies not affiliated with Asensé Diseño, except in the following circumstances: third-party vendors that provide services on our behalf, such as online or other payment services, credit card transaction processing, check management, or fraud prevention. We may deliver your personal data to state agencies, courts, regulators, governmental authorities or third parties if we consider it necessary to comply with the law or with mandatory regulations, as well as to protect our rights or those of third parties. We may deliver your personal data to third parties that acquire, or to whom we transfer, all or a substantial part of our assets and businesses. In the event of such a sale or transfer, we would use reasonable efforts to ensure that your personal data is used in a manner consistent with this Privacy Policy. International transfers The data collected may be transferred, stored and processed in any country or territory where one or more of our companies affiliated with the group or external providers are located or have facilities. Although other territories do not require the same levels of data protection as in your country, we will continue to protect the personal data that we transfer in accordance with this Privacy Policy.Protection of your data We want you to feel safe when using our Platform, so we are committed to protecting all the personal data that we collect. Access to them is limited to personnel who need it for a reasonable reason, the provision of services or products to you or to carry out their work. We have the technical, organizational, physical and electronic protection, as well as the adequate procedures, to protect the personal data that you provide us from unauthorized or illegal processes, as well as against accidental loss, damage or destruction. Editing, deletion and access to your personal data You have the right to request a copy of all personal data that we have recorded in relation to you, as well as to update it and correct any inaccuracies. You can also request that we not send you direct commercial communications (however, please note that you will continue to receive service-related, that is, non-commercial communications, such as emails with updates on the status of your orders). If you wish to exercise any of these rights, or to oppose our use of your personal data, you only have to contact us through the address that you will find at the end of these lines. Updates to this Privacy Policy We reserve the Right to update this Privacy Policy from time to time. When this happens, we will post the changes on this Platform. If you are not satisfied with the changes, you just have to stop using the Platform. If any significant change is applied to this Privacy Policy, we will notify you by email or highlight it by means of a notice on the Platform. Contact If you wish to send us any questions or comments about this Privacy Policy or any matter related to the data protection, please contact us at the following address. You can also use this address if you wish to request a copy of the personal data related to you that we have.administracion@asensediseno.comAsensé DiseñoC / Alemania, 7. Toledo. 45005. Toledo. Spain. 4. PRODUCTS, SHOPPING BASKET AND SHOPPING LIST All orders placed on the Website are subject to availability and acceptance by Asensé Diseño. Asensé Diseño reserves the right to change the selection of items offered on the Site web or through the Customer Service Center and may periodically limit the number of Asensé Diseño products that can be ordered by a Customer in a single purchase session The Customer Service Center and the information pages about the product available on the Site website can provide you with information regarding the products that are currently available for sale through these channels. We kindly ask you to bear in mind that only those creations that have an "Add to cart" button will be available for sale through the Website. ORDERS If you wish to place an order on the Website, your offer will be processed as follows: Once you have selected a product, click the "Add to cart" button to place this product in your shopping cart. You can then decide if you want to continue buying other products and add them to your shopping cart (subject to availability and quantity limits) or proceed to "Buy" by clicking on said button, accessing it from your Cart. You can also delete one or more products that you have selected in the shopping cart.If you place an order through the Website, you will need to provide other personal data, as appropriate, such as the shipping address, billing address and data of payment. You will guarantee that all the personal data that you provide to Asensé Diseño are true and correct. Asensé Diseño or the third parties that constitute its suppliers may collect additional information in this phase for security and anti-fraud reasons. Please see our Privacy Policy for more information about how and for how long we may use or retain your personal data. PRICES, TAXES AND SHIPPING CHARGES All prices shown on the product information pages on the Website include VAT, but exclude shipping charges and other taxes unless otherwise stated. The applicable currency is Euro. Asensé Diseño reserves the right to modify prices and delivery costs at any time without prior notice. The difference in the price of the product in question and the delivery costs shown on the Website, as indicated at the time Asensé Diseño provides you with an Order Confirmation, will be borne by Asensé Diseño.The shipping costs do not appear in the information pages about the product, but they will be added to the price of the product once you have selected the options corresponding to its delivery.The shipping costs and VAT will be reflected on the page of your order, that is, on the last page that will appear before you are asked to confirm and ship your order, also appearing on your Acknowledgment of receipt of the order and on your invoice. Shipping costs, if any, are described in the shipping policy stipulated below. The actual VAT associated with your purchase will be calculated at the time your order is to be shipped, at which time you will receive a confirmation from the Order.Any customs duty arising from the importation of the products to the country or region of destination will be borne by the Buyer, for which Asensé Diseño cannot be held responsible for the merchandise, once it is in the customs of your country / region. This implies both the possible delays derived from the customs immobilization of the merchandise and the payment of tariffs that may arise from the purchase of the items.Shipping InformationThe shipping cost will vary depending on the delivery address of the order and the weight of the products in the shopping cart. There are different forms of shipping, when you will proceed to make the payment, you can choose the shipping method that best suits you. Shipping costs are based on the shipping method you have chosen and are calculated automatically during the payment process, before finalizing the order.Delivery locations We currently ship orders to Peninsular Spain, Insular Spain, Ceuta and Melilla and other countries For shipping to countries other than those listed above, please contact us at the following address: atencion_cliente@asensediseno.com Delivery times and costs We have the following shipping methods: Certified postal service (for Spain) This It is the shipping option, with certified postal service, with delivery under signature, to the Spain area. You will receive your order within a maximum period of 2 business days if you are within the province of Toledo and a maximum of 4 business days for the rest of the country, on business days from Monday to Friday, except for official holidays marked in the official calendar. The package prices are as follows: - For a weight less than 50 grams, the shipping price is € 3.92, VAT included - For a weight between 50 grams and 100 grams, the shipping price is 4 , € 30, VAT included.- For a weight between 100 grams and 500 grams, the shipping price is € 5.45, VAT included.- For a weight between 500 grams and 1000 grams, the shipping price is € 8.02, VAT included.- For a weight between 1000 grams and 2000 grams, the shipping price is € 8.55, VAT included. Costs will be free for purchases over € 90. Certified postal service (for the European Union) This is the delivery option, with certified postal service, with delivery under signature, to the European Union. You will receive your order within a maximum period of 5 business days, on weekdays from Monday to Friday, except for official holidays marked on the official calendar. The prices of the package are as follows: - For a weight less than 50 grams, the shipping price is € 8.32, VAT included - For a weight between 50 grams and 100 grams, the shipping price is 9 , € 02, VAT included.- For a weight between 100 grams and 500 grams, the shipping price is € 13.07, VAT included.- For a weight between 500 grams and 1000 grams, the shipping price is € 19.37, VAT included.- For a weight between 1000 grams and 2000 grams, the shipping price is € 26.97, VAT included. The costs will be free for purchases over € 120. In cases where: you want the shipment to be made to different countries, the shipping weight exceeds 2 kg, or the billing price exceeds € 2000, please contact Customer Service (atencion_cliente@asensediseno.com). THE PRICES AND THE DESCRIPTIONS OF THE PRODUCTS Although Asensé Diseño endeavors to verify the accuracy of any information that it publishes on the Website, it does not expressly or implicitly guarantee the accuracy, reliability or completeness of said information. Asensé Diseño will not confirm the price of a product Asensé Diseño until it issues its Order Confirmation by which the existence of a binding sales contract is indicated. If the correct price of an Asensé Diseño product is higher than the price indicated on our Website, Asensé Diseño will contact the Client to receive their instructions before submitting the order or, if Asensé Diseño cannot obtain the Client's instructions, will reject the order and notify such rejection.Although every effort will be made to ensure that the descriptions, photographs or graphic representations of Asensé Diseño products displayed on the Website or in the catalogs are as accurate as possible, Asensé Diseño does not guarantees that said materials or other content are free of errors, whether derived from inaccuracies, omissions, obsolescence or other reasons. Therefore, the only solution for the Customer in the event of such an error is to return the product in accordance with our returns policy. 5. REVIEW AND CONFIRMATION BY THE CUSTOMER You should carefully check all the details before placing your order through the Website, including but not limited to the details of each sale, which will be provided on the Website. Once you have fully reviewed your order, first check the box next to "I have read and accept the General Conditions" to indicate that you accept the binding of these General Conditions and then click on the "Pay" button on the Website at In order to place your order. By placing an order, you will be sending an offer to Asensé Diseño for the purchase of the products that you have placed in your "Shopping Cart". Despite any provision to the contrary contained in this document, Asensé Diseño reserves the right to reject, cancel and terminate orders at any time for legitimate reasons. For example, Asensé Diseño may reject, end or cancel your order if there is currently a dispute regarding the payment of a previous order, or if Asensé Diseño suspects that you have violated these Conditions of Sale. 6. PAYMENT Payment by bank transfer You can pay by bank transfer orders placed through the Website. Please do not forget to mention the order reference number on your bank transfer form.Once you place an order and select bank transfer as the payment method, Asensé Diseño will wait until your payment is received to process your order. If the funds are not credited to our bank account within a period of seven (7) business days from when you have placed your order, said order will be canceled. Asensé Diseño will not charge any supplement for making the payment by bank transfer; however, please ensure that we receive the full amount mentioned in the Order Acknowledgment before we process your order. Please also bear in mind that some financial institutions may charge you a commission for making a bank transfer. Payment through PayPal You can pay through this online payment system, Asensé Diseño uses third-party services such as PAYPAL (online payment system that requires the User's prior registration in said system to make the purchase (www.paypal.es)). The service providers will request the User certain data to make the payment, in accordance with the payment methods that they offer. Once the payment process has been successfully completed, Asensé Diseño will confirm the contract by email. This type of payment has a surcharge of 3.5% of the invoice value. Cash on delivery can also benefit from this form of payment, up to an amount of € 104, those who reside in Peninsular Spain. This form of payment will be made through the Seur service. It has a surcharge of 5% of the value of the cash on delivery (merchandise plus shipping and taxes), with a minimum payment of € 5.3, an amount that the carrier will charge and is included in the invoice. SecurityAsensé Diseño takes precautions —including administrative measures , technical and physical - to protect your personal data against loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction. Asensé Diseño uses SSL (Secure Sockets Layer) encryption on all web pages where personal data is collected. Although we will do our best to protect your personal data throughout the online sales process, we cannot guarantee the security and integrity of the data that you transmit to the Website, nor can we be held responsible for damages or losses derived from the use of the Internet network such as acts of piracy. For more information about how we use and protect your information, please consult our Privacy Policy (Article 3). In order to protect your transaction and prevent fraud, Asensé Diseño will carry out an anti-fraud check and your payment. When placing your order, it will be considered that you have authorized Asensé Diseño to carry out said checks and, insofar as Asensé Diseño deems it necessary, transmit or periodically obtain information that concerns you and that you have provided Asensé Diseño with in order to authenticate your identity, validate your payment and authorize the transaction of a particular purchase. 7. ACKNOWLEDGMENT OF RECEIPT AND CONFIRMATION OF THE ORDER BY ASENSÉ DESEÑO Once you have placed your order on the Website, you will receive by email an acknowledgment of receipt of the order in which the details of your order will be confirmed. The Acknowledgment of receipt of the order will contain a Reference Number of the order assigned by Asensé Diseño. We kindly ask you to check the General Conditions carefully when you receive them and to make sure to keep a copy of your Order Reference Number for any further inquiries about your order. Acknowledgment of receipt of the order does not constitute an acceptance of your order. Following the transmission of the Order Acknowledgment, Asensé Diseño will carry out its usual security checks and then process your order.Once the product you have ordered is shipped, after Asensé Diseño has completed its security checks Asensé Diseño will send you a written Order Confirmation by email. The Order Confirmation constitutes the acceptance of your order by Asensé Diseño and indicates the existence of a binding sales contract. Asensé Diseño will keep the data relating to all orders in accordance with the requirements of the applicable legislation. These data files may be made available to the Client both by registering in the "My account" section of the Website.8. SHIPPING POLICY We will only accept orders with delivery to addresses located in one of the countries listed in Article 2 above. Also, we do not deliver to certain addresses such as PO Boxes. You can obtain more information about this on the Website or by contacting the Customer Service Center. Delivery costs and estimated delivery time will be mentioned on the Website or by the Customer Service Center before you make your order, appearing summarized in the Acknowledgment of receipt of the order. Please consult the Website or our Customer Service Center for more information in this regard. When estimating the delivery time of the package, we ask that you allow the time necessary for the verification of the address and the processing of the order, as well as to receive your payment in the event that it is made by bank transfer. Once your order is processed and ready to be shipped, we will send you the Order Confirmation by email. We will use reasonable endeavors to ensure delivery by the carrier within the estimated timeframe from the date of our Order Confirmation.Asensé Diseño will insure all purchases while they are in transit and until they are delivered to the Customer. We will need the signature of an adult to confirm the delivery of each Asensé Diseño product, at which point the responsibility for the products you have purchased will be transferred to you. RECEIPT BY THE CUSTOMER If you order products on the Website, you, as a Customer, will have the possibility to decide whether you want to receive an invoice to your email address. If at that time you decide that you do not want to receive an invoice, you can request it later at any time by contacting the Customer Service Center.Please note that Asensé Diseño will not send the invoice or payment details to the recipient of the gift Product review Please note that you bear the risk for the products you have ordered once the shipment is completed. If the packaging is damaged, please do not accept the shipment. Without prejudice to your legal rights, you are responsible for inspecting the product and notifying us of any complaints. In the case of defective products or non-compliance with your request, you have the option to return the defective product and we will refund the purchase price and all shipping costs. RIGHT OF WITHDRAWAL As a customer located in the EU, you have the right to withdraw from this contract within 14 days without providing any justification. The retraction period will expire after 14 days from the day on which you, or a third party indicated by you other than the carrier, take physical possession of the products. Personalized products (made to order) cannot be returned, since that have been manufactured exclusively for you.To exercise your right of withdrawal, you can contact our Customer Service Center (at the email address indicated on our Website) or you must inform us (Asensé Diseño, C / Alemania, 7 , 1º. Toledo. 45005. Toledo. Spain) about your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post or email). If you withdraw from this contract, we will refund all payments we have received from you, including delivery charges (with the exception of additional charges arising from a type of delivery chosen by you other than the least expensive type of standard delivery or received by Asensé Diseño), without undue delay and in no case later than 14 days from the day we are informed about your decision to withdraw from this contract.We will make said reimbursement using the same payment methods that you would have used to the initial transaction, you will not be charged any fees as a result of the refund. We kindly ask that you provide a copy of the SWIFT message of the initial transfer in the event that the payment was made by bank transfer, so that we can make your refund to the same account.The refund will be held until we have received the returned products You must send or deliver the products you wish to return to us without undue delay and, in any case, no later than 14 days from the date on which you notify us of your withdrawal from this contract. You will have respected the deadline if you send the returned products before the period of 14 days has expired. The return costs will be borne by the customer. The Customer will be responsible for any reduction in the value of the product if the deterioration is due to use that does not conform to an ordinary quality inspection and functional checks of the product. "Quality inspection and functional checks" means checking the product in the same way that it would normally be carried out in a retail store. Therefore, if the product is damaged, Asensé Diseño will deduct from the refund the cost of its corresponding repair or replacement. 11. WARRANTY AND REPAIR Asensé Diseño dedicates great efforts to guaranteeing that each product strictly complies with its quality criteria and that it has passed all controls, both technical and aesthetic. LEGAL GUARANTEE As a consumer, you may have legal rights under national legislation applicable by which the sale of consumer goods is governed; Said legal rights will not be affected by these General Conditions. REPAIRS For any information on repairs, please contact the Customer Service Center (writing to the email address indicated on the Website). APPLICABLE LEGISLATION Information and claims. For more information or to file a claim, you can contact the Customer Service Center by writing to the email address indicated on the Website. Entire agreement. These General Conditions, including the policies incorporated in this document (for example, the Privacy Policy and the Specific Conditions of Sale), constitute the entire agreement entered into between you and Asensé Diseño in relation to the purchase of Asensé Diseño products. through the Website, and supersede all other preceding General Conditions. In the event that any provision of the General Conditions is declared partially null or impossible to apply by a court and for any reason, the nullity will affect only to the extent of said provision, without affecting the validity and applicability of all other provisions of the General Conditions. APPLICABLE LEGISLATION These General Conditions shall be governed and interpreted in accordance with the laws of Spain, without prejudice to the provisions on conflict of laws, and with the exclusion of the United Nations Convention on Sales Contracts. Internacional de Mercaderías JURISDICTION You may file legal actions against Asensé Diseño in the courts of Spain. Asensé Diseño may bring legal actions against you in the courts of the country in which you reside. Without any limitation to bring legal actions before a court, Asensé Diseño or the Client will endeavor, first of all to the extent of reasonableness for a period of time thirty (30) days, for amicably resolving any dispute or disagreement that may arise from or be related to the product, the General Conditions or any breach thereof.
